FAQ Category

FAQ

  • Q Our Service

    A
    1. Your inquiry related to our products or prices will be replied within 24hours by Wenzhou Yingtai.
     
    2. Experienced staffs to answer all your inquires in fluent English with professional knowledge.
     
    3. What we supplied for you is not only the products but also the best service and confidence.
     
    4. Protection of all your private business information.
     
    5. One time cooperation, long time partners.
     
    6. In case of any quality problem, we will firstly compensate customer and not let the customer has any lost.
     
    7. We will provide you any update news about your order status.
  • Q FAQ

    A
    Q1. What is your terms of packing?
    A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
     
    Q2. What is your terms of payment?
    A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
     
    Q3. What is your terms of delivery?
    A: EXW, FOB, CFR, CIF, DDU.
     
    Q4. How about your delivery time?
    A: Generally, it will take 14 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
     
    Q5. Can you produce according to the samples?
    A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
     
    Q6. What is your sample policy?
    A: We can supply the free sample if we have ready parts in stock.
     
    Q7. Do you test all your goods before delivery?
    A: Yes, we have 100% test before delivery
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